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In today’s video, we talk about how to collect customer feedback in order to give you the best possible insights into how your customers are interacting with your product.
We talk about the two bases of user feedback collection – Qualitative and quantitative methods, and how you can leverage them to help steer your product development process.
We also share some of the best tools for usage data analytics that show you exactly how your customers are engaging with your product, where they are finding success, and where they are struggling.
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